1.1 General Conduct

• Treat everyone with respect, including colleagues, clients, and partners.

• Maintain a professional and positive attitude in all communications.

• Harassment, discrimination, or offensive behavior of any kind will not be tolerated.

• Be punctual and dedicated to your assigned tasks.

1.2 Work Ethics & Responsibilities

• Complete tasks and projects on time with sincerity and dedication.

• If facing any issues, communicate with your team or manager immediately.

• Do not share company data, client details, or confidential information with anyone outside the company.

• Misrepresentation, fraud, or misleading the company in any way will result in immediate termination.

1.3 Communication & Collaboration

• Keep communication professional and clear at all times.

• Use company-approved platforms for official discussions and avoid unnecessary personal interactions during work hours.

• Respect different opinions and work as a team to achieve goals.

• If you have concerns, follow the correct reporting procedure instead of engaging in workplace conflicts.

1.4 Attendance & Availability

• Employees and interns must be available during agreed-upon work hours.

• Inform your manager in advance if you need leave or are unavailable for any reason.

• Frequent unresponsiveness without prior notice can affect your position in the company.

1.5 Use of Company Resources

• Use company-provided tools and platforms only for work-related activities.

• Do not misuse company email, software, or resources for personal use.

• Maintain cybersecurity and follow safe practices while handling company data.

1.6 Termination & Disciplinary Action

• Violating company policies can lead to warnings, suspension, or termination.

• Fraud, harassment, or sharing confidential data will result in immediate removal from the company.

• Continuous failure to perform duties or meet expectations may lead to termination after multiple warnings.

Effective Date: 01/03/2025

2.1 Information We Collect

• Personal details (such as name, email, contact information) when you sign up, inquire, or work with us.

• Website usage data via cookies and analytics tools to improve user experience.

• Payment details for transactions (secured through third-party gateways).

2.2 How We Use Your Information

• To provide services, customer support, and project management.

• To improve and personalize user experience.

• To comply with legal obligations and protect against fraudulent activities.

2.3 Data Security

• We implement strict security measures to protect user data.

• We do not sell, rent, or share your data with third parties without consent.

2.4 User Rights

• You can request access, modification, or deletion of your personal data.

• To exercise your rights, contact us at Support@dreamsketch.in.

Effective Date: 01/03/2025

3.1 Acceptance of Terms

By using DreamSketch.in, you agree to these terms and conditions. If you do not agree, please refrain from using our services.

3.2 Service Usage

• DreamSketch.in provides digital and website-related services.

• You must provide accurate information when engaging with our services.

• Unauthorized use of our content or services is strictly prohibited.

3.3 Limitation of Liability

• We strive for accuracy, but we do not guarantee uninterrupted or error-free services.

• DreamSketch.in is not responsible for any indirect or consequential losses arising from service use.

3.4 Modifications to Terms

• We reserve the right to update these terms. Continued use of our website implies acceptance of updates.

4.1 Service Cancellation

• Clients can cancel services before the commencement of work. Cancellation requests should be sent to Sales@dreamsketch.in

4.2 Refund Policy

• Full refund: If the service has not started.

• Partial refund: If the service is in progress, based on work completed.

• No refund: Once the project is fully delivered.

4.3 Processing of Refunds

• Approved refunds will be processed within 7-10 business days.

• Refunds will be issued via the original payment method.